Who is responsible
TEnergy Labs (“TEnergy”, “we”) operates tenergy.me and its API and decides how the data below is used. Questions and requests: [email protected] or Telegram.
What we collect
We do not ask for your name, documents or any private key or seed phrase. What we keep comes from using the service:
| Data | When | Why |
|---|---|---|
| Wallet address you sign in with | on sign-in | to identify your account |
| Receiver addresses, orders, amounts, prices, transaction hashes | when you buy | to deliver energy and prove delivery |
| Payments, deposits, balance and refunds | when money moves | accounting and refunds |
| Sign-in history: address, IP address, time | on each sign-in | account security |
| IP address of sign-in challenges, API key use and account changes | on those requests | abuse prevention and security audit |
| Email or Telegram account | only if you add them | notifications and sign-in |
| Address book labels, webhook URLs, API key labels | only if you create them | the features you set up |
Our servers also keep technical request logs (IP address, time, requested path) for security and troubleshooting.
Addresses, payments and delegations are recorded on the TRON blockchain. That record is public and permanent, and neither we nor anyone else can change or delete it.
Why we may use it
- To provide the service you asked for: orders, delivery, your account, refunds.
- Legitimate interest: keeping accounts and the service secure and preventing fraud and abuse.
- Legal obligation: keeping accounting records and answering lawful requests from authorities.
We do not sell data and do not use it for advertising.
What is stored in your browser
We use no analytics, advertising or tracking cookies, so there is no consent banner. The site stores only what it needs to work:
| Name | Type | Kept | Purpose |
|---|---|---|---|
tenergy_session | cookie, not readable by scripts | 30 days, or until you sign out | keeps you signed in to the dashboard |
tg-locale | local storage | until you clear it | the language you picked |
tenergy.wallet.last | local storage | until you clear it | reconnects the wallet you last used in the dashboard |
tg-code-lang | local storage | until you clear it | the programming language you picked in code examples |
Who else receives data
- The TRON network, when a payment or delegation is made.
- TronGrid, a public TRON node service your browser contacts when you pay from a connected wallet.
- WalletConnect, only if you connect a wallet through it; its relay passes messages between the site and your wallet.
- Energy providers, which receive the receiver address when an order is filled from their capacity.
- Our hosting and infrastructure providers, which process data on our behalf.
- Authorities, where the law requires us to disclose data.
How long we keep it
Account, order and payment records are kept while your account exists and afterwards for as long as accounting and legal obligations require. On-chain records cannot be deleted by anyone.
Your rights
You can ask us to show, correct or delete your data, to restrict or object to its use, or to hand it over in a portable format. We delete what the law does not require us to keep. You may also complain to your data protection authority. Write to [email protected].
Age
The service is not intended for anyone under 18.
Changes
When this policy changes, we update it here and change the date at the top.